Multi-Factor Authentication (MFA) is now available for ESO.
ESO offers optional Multi-Factor Authentication (MFA) using your mobile phone to improve account security.
How does it work?
If you're a new or existing ESO user, you will need to opt in to have MFA included in your login process. You must have access to a mobile phone to use it.
For a new user, select the MFA option on the online form.
If you're an existing user, email us at data.admin@contact.csc.gov.au with your name, user ID, employer ID/s and a statement that you would like to opt in to MFA.
You will receive a confirmation email from us once your user profile has been updated, generally the following business day. As soon as you receive that confirmation, you'll be all set to start using MFA.
Employer Access
To gain secure access to Employer Services Online, please enter your Employer ID, User ID, Date of Birth and your Password/ Access Number below.
When you first log in, you will be asked to change your Password/ Access Number to a new one with a minimum of 14 characters, use at least one capital, and one lowercase letter, and at least one number and not be a commonly used word; choose one you can remember. You will also be asked to enter two secret questions and their answers. Choose questions only you can answer and that you will always remember the answer to.
Forgot Your Password
If you have forgotten your Password/ Access Number you will need to enter your reference number. Your reference number is your Employer ID and User ID entered as one string of characters with no spaces. Click here to enter your reference number.
If you do not have a Password/ Access Number please call Employer Services on 1300 338 240 or email us.
If you need any help, click on Help in the bottom left-hand or top right-hand corner of this screen.
